Quality
"To create a company that makes the thought
of Monday mornings lighter"
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This is the first vision that the members wrote in the founding act of ML Engraving.
Not business goals, but the bet to build a working environment in which to realize and at the same time to feel good. A stimulating and welcoming place to the point not to generate the "stress of Sunday evening".
This is what "quality" means for us.
Quality is a value, but it is also a daily practice
It is the aspiration to guarantee to each employee and collaborator the best conditions in which to work starting from a serene and positive working environment, with tools suitable for the fulfillment of the tasks of each, encouraging personal initiative and sharing the merit.
A place where everyone feels they are making a significant contribution and can proudly say: this project i salso my work!
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Quality is striving for excellence
It is the ability to continuously improve our services, technologies and processes to ensure the best results on the market and be your trusted partner to enhance your surfaces.
Keeping that in mind, since the dawn of our company, we have opened the R&D department that has among its objectives the improvement of systems and the development of new technologies. Moreover, we have established internal verification protocols in the crucial stages of the process to monitor daily work activities.
These protocols have been validated and found suitable for the ISO 9001:2015 standard.
Download the certificate here
Quality are a valuable relationships
The quality of our services cannot be separated from the human and professional relationships that we weave with both customers and suppliers. It is essential for us to reciprocate the trust of those who choose us and collaborate with us, working with professionalism, availability and aptitude for problem-solving.
We are also convinced that the quality of a well-made project also comes from a chain capable of working in harmony and with respect. A supply chain in which information is conveyed clearly and in which everyone’s work is recognized.
That’s why we are promoting our digital approach to co-design with DRE®, which has demonstrated how we can streamline and simplify the steps and bring into communication realities that struggle to have a common language.
Quality and sustainability
Working responsibly also means being aware of having an impact on the environment and it is therefore our duty to ensure a future for our children and a healthy world in which to live.
Download our quality policy here